Shipping policy
1. Where we ship
We ship to addresses in the United States, including Hawaii and Alaska. We don’t ship internationally at this time.
2. Shipping costs
Free shipping on all orders to the contiguous United States (the lower 48 states). Orders to Hawaii and Alaska include a shipping charge, which is shown at checkout before you pay. Subscription orders ship on the same terms.
3. Processing and delivery
We process orders as quickly as we can and email you a tracking link when your order ships. Delivery times depend on your location and the carrier, and may be longer during holidays or severe weather. For holiday gifts, please check the order-by date shown on our Gifts page.
4. Subscriptions
Subscribe and save orders ship automatically every 11 days, timed so that your next delivery arrives before you run out. You can skip, pause or change a delivery online at any time; see our Subscription Terms.
5. Address accuracy
Please check your shipping address at checkout. If you notice a mistake, email hello@goldentigerlife.com right away; we can update it if your order hasn’t shipped. We can’t be responsible for orders delivered to an incorrect address entered at checkout, but we will always do our best to help.
6. Damaged, missing or lost orders
If your order arrives damaged or doesn’t arrive, see our Refund Policy. Please contact us within 7 days of delivery so we can make it right.
7. E-gift cards
E-gift cards are delivered by email, on the date you choose, to the recipient’s email address. There is no shipping charge.
8. Contact us
Golden Tiger Bio C, dba Golden Tiger Life
Email: hello@goldentigerlife.com
